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FAQs

Got a question about volunteering at Community Kitchen? We can help. Start here for the answers to our most frequently asked questions. If you can’t find what you’re looking for, get in touch with us. 

Volunteers joining either a cooking or portioning session need to be suitably dressed for handling food. This means wearing short sleeves or long sleeves rolled back, no jewellery (including wrist watches), covering hair with a cap or head scarf, and bringing indoor shoes to change into upon arrival. Hair nets and shoe covers are available if needed.

No! We happily accept volunteers with no previous cooking experience. And if you prefer not to
cook, there are plenty of other jobs to do like portioning out and packing meals at our meal
distribution sessions and cleaning pots and pans etc.

No. We understand life is busy and we are grateful for the time you can give to our project, whenever you can give it.

We understand emergencies can happen and that you may not be able to make a session for which you’ve signed up. In this case, please cancel on the ServeNow app as soon as possible so that another volunteer can take your place. If you must cancel within 24 hours of the session, we ask that you call or text a session leader so that we are able to ensure we have enough help to deliver to our partners.

We rely on donations from individuals, corporations, and grants to fund our work. We also receive donations of fresh produce from local markets and other vendors. There is no cost for volunteering in the Community Kitchen and you do not need to worry about the fundraising – unless you have some great ideas!
Our kitchen is in the basement of the building occupied by Holy Trinity Brussels at Rue Capitaine Crespel 29, Ixelles. The closest metros are Louise and Porte de Namur. If you come by car, you can park on the street (paid parking) or in the Q-Park next to the church. We also have a large area for securing bikes in the church courtyard.

You can join our Community Kitchen Volunteers WhatsApp group where we tell you what’s going on
and invite you to sign up for cooking and meal distribution sessions. You can also follow us on Facebook and Instagram. We regularly post pictures of our cooking teams on our social media. If you do not want your picture to be used, please let us know.

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